![]() ![]() Once this action has completed, try to access your VM again. To reset the SSH configuration, select Reset configuration only in the Mode section as in the preceding screenshot, then select Update. Scroll down to the Help section and select Reset password as in the following example: To begin, select your VM in the Azure portal. The Azure portal provides a quick way to reset the SSH configuration or user credentials without installing any tools on your local computer. If you still cannot connect, try the next step. Azure VMAccessForLinux extension - create and reuse json definition files to reset the SSH configuration or user credentials.Īfter each troubleshooting step, try connecting to your VM again.If you are working with a classic VM, you can use the Azure classic CLI. Azure CLI - if you are already on the command line, quickly reset the SSH configuration or credentials.The output will be returned to the portal. Use Run Command through Azure portal - You can run basic commands by using the Run Command functionality through the Azure portal.In fact, "can't SSH" situations are specifically what the serial console was designed to help solve. Azure VM Serial Console - the VM serial console will work regardless of the SSH configuration, and will provide you with an interactive console to your VM. ![]() Azure portal - great if you need to quickly reset the SSH configuration or SSH key and you don't have the Azure tools installed.You can reset credentials, SSH configuration, or troubleshoot the status of the SSH service by using one of the following methods: Available methods to troubleshoot SSH connection issues If you have boot diagnostics enabled, verify the VM is not reporting boot errors in the logs.Ĭontinue reading for more detailed troubleshooting steps and explanations.Ensure that the VM reports as being healthy.You cannot use port redirection / mapping without using an Azure load balancer.Ensure that a Network Security Group rule exists to permit SSH traffic (by default, TCP port 22).Verify the network security group rules permit SSH traffic.Quick troubleshooting stepsĪfter each troubleshooting step, try reconnecting to the VM. You can use the Azure portal, Azure CLI, or VM Access Extension for Linux to troubleshoot and resolve connection problems. This article helps you find and correct the problems that occur due to Secure Shell (SSH) errors, SSH connection failures, or SSH is refused when you try to connect to a Linux virtual machine (VM). ![]()
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